WARRANTY: We stand behind the quality & workmanship of our products. All Dr. Cook® Bitless Bridles carry a one year warranty against manufacturing defects.
RETURNS: Returns and exchanges must be made in 30 days and product must be in new, unused condition. Please include a copy of your invoice and the reason for your exchange/return (wrong size, wrong color, etc.).
*** If you purchased your Bitless Bridle from a catalog, tack shop or other distributor, contact them directly to see what options they offer and inquire about what policies they have.
SHIPPING: Most orders shipped same day, Free shipping on orders of $75 or more.
International orders are shipped Air Mail International for a flat rate of $25 USD. (Canada – $20 USD). BitlessBridle, Inc. is not responsible for Import duties, Vat fees or any additional fees imposed by your country against manufacturing defects.
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FREE SHIPPING on all orders over $75.00! Orders will be sent via UPS SurePost. Orders under $75.00 ship at a flat rate of $6.95.
New Lower Flat Rate Shipping for International orders $25.00 (Canada $20.00). All orders sent Air Mail 6-10 days for delivery.